Warranty and Refunds
What is the refund policy?
In the event that the tent received is damaged, contact us within 14 days. We will provide you with the appropriate mailing address and any additional instructions. Please note that you will be responsible for shipping the product, with proof of original purchase, and with a detailed description of the defect. The mailing costs will be refunded, upon presentation of the related shipping receipts.
What is the warranty on the roof tents?
360 roof tents have a 6-month warranty on all parts. Additional warranty can be purchased at additional costs. No warranty is given for defects caused by wear and tear, scratches, accidents, modifications or any types of repair and use other than those authorized by the manufacturer. It is the customer's responsibility to ensure products are safely secured at all times.